Refund Policy

At Taxlegit, we understand that dealing with the legal compliance of business set-up and tax can be challenging. Our mission is to provide clear, reliable tax and compliance services that make your business journey hassle-free. If things don’t go as planned, you’re protected by a straightforward, hassle-free refund policy, because we stand by our promise of putting you first.

1. When Can You Request a Refund?

We know that life and businesses both are unpredictable. That’s why we make refunds simple and fair. Here's when you can ask for one:

• Time Frame: You need to request a refund within 14 days of your purchase. After that, we won't be able to process it.

• Service Status: If we haven't fully completed the service you paid for, you're eligible for a refund. Once all services are done, refunds aren't available.

• Required Information: Please provide all necessary details, such as your proof of purchase and any other documents we might need to process your refund.

2. What’s Not Refundable?

To keep our policy transparent, here’s what can’t be refunded:

• Consultation Fees: If you've already had a consultation with us, those fees can't be refunded.

• Government Fees: Any payments made directly to government agencies for registrations or licenses aren't refundable. These are third-party costs beyond our control.

• Customized Services: If we've tailored our services specifically for your business and started working on them, those fees can't be refunded.
  
  

3. How to Request a Refund

Need a refund? 

It's easy! We make the refund process as easy as possible:

1. Reach Out to Us: Contact our friendly support team within 14 days of your purchase. You can email us at 121@taxlegit.com or call us at +91 89292 18091. 

2. Share Your Details: Let us know your order number, purchase date, and why you're requesting a refund. 

3. Provide Documentation: Attach any necessary documents, like receipts or invoices, to support your request. 

4. Wait for Our Response: We'll review your request and get back to you within 5-7 business days with a decision or if we need more information.
   
   

4. How Refunds are Processed?

Once we approve your refund, here's what happens next: 

• Payment Method: We'll refund the money using the same method you used to pay. 

• Time Frame: It might take up to 6-7 business days for the refund to show up in your account, depending on your bank or payment provider. 

• Partial Refunds: If we've already done part of the service, you might receive a partial refund based on what's left. 

• Confirmation: You'll receive an email letting you know your refund has been processed.
  
  

5. Canceling Our Services

If you decide to cancel our services, just follow these simple steps: 

• Before We Start: If you cancel before we begin working on your registration or licensing, you can get a full refund minus any non-refundable fees like government charges. 

• While We're Working: If you cancel while we're in the middle of providing the service, you might get a partial refund based on how much work we've completed. 

• After Completion: Once we've finished all the services, we can't offer a refund.
  
  

6. Changing Your Services

Need something different? Let us know! Depending on what you need, there might be extra fees. If the changes mean we won't use some of the services you paid for, you could be eligible for a refund for those unused parts. Talk to our support team to understand how changes affect your refund. We’ll always explain your options so you can make informed decisions.

7. When We Can't Grant a Refund

Sometimes, we can't issue a refund. This happens if:

• You request a refund after 14 days.

• We've already completed the services you paid for.

• You don't provide enough information or documentation.

• You ask for a refund on non-refundable services like consultations or government fees.
  
  

If your refund is denied, we'll explain why and discuss other ways we can help.

8. Resolving Disputes

Disagree with our decision? We want to make sure you're happy.

1. Talk to Us: Contact our support team with all the details of your concern.

2. Provide More Info: If needed, give us any extra documents or explanations to support your case.

3. Escalate the Issue: If we still can't resolve it, you can ask to speak with someone higher up in our company for further review.
   
   

9. Keeping You Informed

We regularly review and update our Refund Policy to stay ahead of legal standards and customer feedback. Any updates will be posted here, so you’re always in the know.

TaxLegit puts your satisfaction and trust above everything else. Our easy refund policy is just one more way we deliver peace of mind for every entrepreneur, every step of the way.