How to start Food Business with Zomato in 2024

The food delivery industry has seen exponential growth in recent years, with platforms like Zomato playing a significant role in transforming how we order and enjoy food. If you plan to start a food business and leverage Zomato’s extensive customer base, this guide will walk you through the entire process, from setting up your business to getting listed on Zomato. We’ll cover the necessary licenses and benefits.

Starting a food business with Zomato in 2024 is an exciting opportunity for entrepreneurs aiming to enter the food industry or expand their existing operations. Zomato, a leading global food delivery platform, offers a wide range of services to help restaurants and food vendors reach a larger audience.

Introduction to Starting a Food Business with Zomato

Starting a food business involves more than just cooking delicious meals; it requires careful planning, obtaining necessary licenses, and establishing a strong presence on food delivery platforms like Zomato.

Document Required for Food Business with Zomato in 2024

To register and operate a food business with Zomato in 2024, you'll need to prepare and submit a series of documents to ensure your business is compliant with Zomato's platform requirements as well as local and national regulations. Below is a comprehensive list of documents typically required for onboarding your food business with Zomato. 

1. Business Identification Documents

  • FSSAI License: A Food Safety and Standards Authority of India FSSAI license is mandatory for operating a food business, ensuring adherence to safety and quality standards.
  • GST Registration Certificate: For tax purposes, having a GST (Goods and Services Tax) registration is essential for businesses operating in India.
  • PAN Card: The Permanent Account Number (PAN) card of the business or business owner is required for tax identification purposes.

2. Proof of Business Operation

  • Trade License: Issued by the local municipal authority, a trade license is necessary for legally operating your business.
  • Shop and Establishment Act License: Depending on your location, this license may be required to regulate conditions of work and ensure employee rights and benefits.

3. Ownership Documents

  • Proof of Premises Ownership: This could be a lease or rental agreement for the property where the business is located or property documents if owned.
  • No Objection Certificate (NOC): If you're renting your business space, an NOC from the property owner may be needed to conduct business activities.

4. Bank Account Details

  • Canceled Cheque or Bank Passbook: A cancelled cheque or a copy of the front page of your bank passbook is needed to verify your bank account details for financial transactions.

Registering Your Food Business with Zomato

The first step to starting a food business with Zomato in 2024 is registering your establishment on their platform. This process involves submitting necessary documents, such as your business license, FSSAI registration, and GST details. Zomato's onboarding team will guide you through the setup, ensuring your menu and business details are accurately listed.

Optimizing Your Menu 

To succeed in the food business with Zomato in 2024, offering a menu that stands out is vital. Focus on high-quality images, detailed descriptions, and competitive pricing. Analyzing trends and customer preferences on Zomato can help in crafting a menu that appeals to a wider audience.

Marketing Strategies for Food Business

Leveraging Zomato's marketing tools is essential for promoting your food business with Zomato in 2024. Participating in Zomato's promotional campaigns, utilizing sponsored listings, and engaging with customers through reviews are effective strategies to increase visibility and attract more orders.

Logistics and Delivery for Food Business

Ensuring efficient logistics and delivery is crucial for maintaining the quality of your food business with Zomato in 2024. Zomato provides delivery partner services, but understanding their delivery mechanism and ensuring your food is packaged correctly for transport will enhance customer satisfaction.

Customer Service 

Excellent customer service is key to retaining customers in your food business with Zomato in 2024. Responding promptly to customer feedback, addressing concerns, and maintaining high food quality can significantly impact your business's reputation on the platform.

Staying Competitive

The food delivery market is highly competitive. To stay ahead in the food business with Zomato in 2024, keep innovating your menu, offer seasonal promotions, and analyze your competition on Zomato to identify and capitalize on any gaps in the market.

Benefits of Partnering with Zomato

Partnering with Zomato offers several advantages that can help your food business grow:

Increased Visibility

Zomato has a vast customer base, and listing your business on the platform increases your visibility to a larger audience.

Access to Marketing Tools

Zomato offers various marketing tools and promotional features to help you attract more customers. This includes featured listings, discounts, and advertising opportunities.

Customer Insights

Zomato provides valuable data and insights into customer preferences, order patterns, and feedback, helping you improve your offerings and services.

Streamlined Order Management

Zomato’s platform makes managing orders, tracking deliveries, and handling customer service easy, ensuring a smooth operational process.

Brand Credibility

Being associated with a reputable platform like Zomato can enhance your brand's credibility and build trust with customers.


Starting a food business with Zomato in 2024 presents a lucrative opportunity to reach a wide customer base and grow your brand. By following the steps outlined in this guide, obtaining the necessary licenses, and leveraging the benefits of partnering with Zomato, you can set your food business on the path to success.

Understanding the listing fees, commission structure, and practical implications will help you manage your finances effectively and maximize your profits. With careful planning, dedication, and a focus on delivering high-quality food and service, your food business can thrive in the competitive online food delivery market.

Frequently Asked Questions (FAQs)

Q1. How do I sign up for my restaurant on Zomato?

Ans1. To sign up, visit the Zomato partner registration page, fill in the required details, and complete the onboarding process with the help of Zomato’s support team.

Q2. What are the key licenses required to start a food business?

Ans2. You need an FSSAI license, GST registration, a health /trade license, a fire safety certificate, and a Shop and Establishment Act license.

Q3. How much commission does Zomato charge per order?

Ans3. Zomato charges a commission that typically ranges from 15% to 25% per order, depending on various factors.

Q4. Can I avail of marketing tools and promotional features on Zomato?

Ans4. Indeed, Zomato provides a range of advertising tools and capabilities to help you expand your clientele and build your company.

Q5. How does Zomato help with order management?

Ans5. Zomato’s platform provides streamlined order management, tracking, and customer service tools to ensure a smooth operational process.

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